At Fengshi we fully appreciate the need for Quality as it relates to the way we operate the company and work toward our customers and suppliers.
We always make a dedicated effort to understand the specific Quality requirements of our customers fully. On the basis of this aligned understanding we will build the Quality
procedures into the relevant processes. As part of designing the processes, we will also
include all the control points, i.e., when we check, what we check and how we check.
While Fengshi has received multiple certifications and has also passed many Quality audits from leading companies, we always like to participate in the supplier Quality development
programs of our customers. These programs enable Fengshi to continuously learn from the very best and thereby become an even better partner to our customers.
Kaizen methodologies are well known to ensure an ongoing strive for excellence covering all processes of a company. Kaizen at Fengshi works successfully as part of a framework of 3 key pillars:
Making Kaizen a part of the Fengshi Culture, and rewarding KAIZEN behavior. By doing so the motivation to being proactive, to speak up, think about a better way and take on ownership during the implementation of changes is increased. By doing so, every Fengshi employee becomes a KAIZEN opportunity leader. Asking WHY 5x enables the identification of any root cause. Getting to the root cause fast, and being honest about it, is the most critical step to the development of a permanent solution. By using a PDCA approach when testing and implementing a solution, these four steps enable a rapid implementation, testing, and adjustment of a new way of working. It is essential that KAIZEN opportunities deliver a tangible impact that customers, suppliers and internal stakeholders can recognize.